Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of postbuffer.com ("Service") operated by postbuffer.com ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

Description of Service

postbuffer.com is an AI-powered platform that transforms long-form video content into short-form videos optimized for social media platforms including TikTok, Instagram Reels, YouTube Shorts, and others.

Our Service includes, but is not limited to:

• AI-powered video analysis and clip extraction
• Automatic caption generation and styling
• Video optimization for multiple social media platforms
• Content scheduling and publishing tools
• Analytics and performance tracking
• Team collaboration features

User Accounts

Account Creation

To use certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding the password and for maintaining the security of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.

Account Termination

We reserve the right to terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including, without limitation, a breach of the Terms.

Content and Intellectual Property

Your Content

You retain all rights to any content you submit, post, or display on or through the Service ("Your Content"). By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display Your Content solely for the purpose of providing the Service.

Content Responsibility

You are solely responsible for Your Content and the consequences of posting or publishing it. You represent and warrant that:

• You own or have the necessary rights to use Your Content
• Your Content does not infringe any third-party rights
• Your Content complies with these Terms and applicable laws
• Your Content is not harmful, offensive, or illegal

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of postbuffer.com and its licensors. The Service is protected by copyright, trademark, and other laws.

Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

Platform Compliance

Third-Party Platform Terms

When using our Service to connect and post to social media platforms, you must comply with all terms and policies of those platforms, including but not limited to:

• Facebook Terms of Service and Commercial Terms
• Instagram Terms of Use
• YouTube Terms of Service and API Terms of Service
• TikTok Terms of Service
• Twitter Terms of Service and Developer Terms
• LinkedIn User Agreement

Platform Guidelines

You are responsible for ensuring that all content you post through our Service complies with:

• Platform-specific content guidelines and community standards
• API rate limits and usage restrictions
• Copyright and intellectual property policies
• Advertising and promotional content policies
• Data protection and privacy requirements

Account Credentials

You must maintain valid platform credentials and authorization for all connected social media accounts. We are not responsible for any issues arising from expired, revoked, or invalid platform permissions.

Payment and Billing

Subscription Plans

We offer various subscription plans with different features and usage limits. By subscribing to a paid plan, you agree to pay the specified fees and any applicable taxes.

Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your plan). Billing occurs on the same day of the month that you initially subscribed.

Refunds

We offer a 30-day money-back guarantee for new subscribers. Refunds are processed within 5-10 business days. After the initial 30-day period, all payments are non-refundable.

Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated to you at least 30 days in advance and will take effect on your next billing cycle.

Cancellation and Termination

Cancellation by You

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.

Termination by Us

We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

Disclaimers and Limitation of Liability

Service Availability

We strive to maintain the Service, but we cannot guarantee 100% uptime. The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied.

AI Technology Limitations

Our AI technology is continuously improving, but we do not guarantee the accuracy, completeness, or quality of AI-generated content. Users are responsible for reviewing and approving all content before publication.

Limitation of Liability

In no event shall postbuffer.com, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Privacy and Data Protection

Our privacy practices are governed by our Privacy Policy. We:

• Collect and process data as described in our Privacy Policy
• Implement industry-standard security measures including AES-256-CBC encryption
• Comply with applicable data protection laws and regulations
• Protect your personal information and social media authentication data
• Provide you with control over your connected accounts and data

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree to waive your right to a jury trial and to participate in class action lawsuits.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Acknowledgment

By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to these Terms, please do not use our Service.